Returns & Exchanges

Due to the nature of beauty products, we accept returns only on unopened and sealed items within 14 days of delivery.

Return Process

• 1.
  Initiate Request

  Contact our concierge team at [email protected] with your order number to request a Return Authorization.

• 2.
  Secure Packaging

  Place the unopened product in its original luxury packaging and shipping box to prevent damage during transit.

• 3.
  Ship the Item

  Affix the provided return label and drop the package off at your nearest authorized courier location.

• 4.
  Quality Inspection

  Once received, our team will inspect the seal; upon approval, a refund will be issued to your original payment method.